Frequently Asked Questions

Have a question about our process or your order? Find answers to some of the most frequently asked questions we get from our customers below. If you don’t find the answer to your specific question, please feel free to stop by our store or call today at 417-887-6370.

When will my order ship?

Typically, orders from BJS Trophy will ship in a week or less. This time may vary depending on the size and complexity of the order.

What if I need my order in less than a week?

If you need your order completed and shipped in a time frame faster than our typical turnaround, be sure to specify when you need your order during the checkout process. If special arrangements need to be made, we will contact you via the contact information you provided on your order.

What if I don’t see the specific product that I’m looking for?

We stock thousands of items! If you don’t see the specific product you need, please contact us directly at 417-887-6370 and a member of our team would be happy to help.

What if I find a lower price from another company?

At BJS Trophy, we guarantee our prices nationwide. This means that we will beat any competitor’s price! If you find a lower price somewhere else, just give us a call and we’ll get you the best deal.

Will I see a proof before my order is started?

Proofs of your products will be emailed to the address you provide before any work begins.